Data Protection & Privacy Rights

Clicksfinity and the General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a comprehensive privacy regulation enacted by the European Union (EU) to strengthen the protection of individuals' personal data. It became enforceable on May 25, 2018, and applies to any company that handles the data of EU citizens, regardless of where the company is based.

This page explains how Clicksfinity implements GDPR principles and ensures that your personal and investment data is handled with the highest standards of transparency, security, and respect for your privacy rights.

• Who we are
• What types of data do we collect?
• Why do we collect data?
• How long do we retain your data?
• Third-party services we use
• Who we are Your rights over your data
• How you can manage, update, or delete your information
• How to contact us about your data

What is GDPR?

In simple terms, GDPR gives you greater control over your personal and financial information. Investment platforms like Clicksfinity must be completely transparent about what data they collect, how they use it, and how they protect it — and investors must have full rights to access, modify, or delete their data at any time.

Although GDPR is an EU regulation, it affects any business that collects or processes the data of EU residents, including Clicksfinity and our global investor community.

How Clicksfinity Implements GDPR

Clicksfinity has always prioritized investor data privacy and security, even before GDPR came into effect. As a financial technology platform handling sensitive investment data, our core practices naturally align with GDPR principles, and we've implemented additional security measures to ensure full compliance and exceed industry standards.

Data we collect

• Account Information: Your full name, email address, phone number, and billing address during investor account registration and KYC (Know Your Customer) verification.

• Investment Data: Investment history, portfolio performance, transaction records, payment methods, and financial preferences to provide personalized investment opportunities.

• Technical Information: IP address, web browser information, device identifiers, and platform usage patterns to ensure security and optimize your investment experience.

• Communication Records: Support interactions, feedback, and correspondence to provide exceptional customer service and improve our platform.

Why we collect your data

• To create and manage your secure Clicksfinity investor account and verify your identity for regulatory compliance
• To process investments, track portfolio performance, generate tax documents, and prevent fraudulent transactions
• To provide personalized investment opportunities and campaign recommendations based on your risk profile
• To ensure platform security, analyze performance metrics, and continuously improve our investment services
• To comply with financial regulations, anti-money laundering requirements, and tax reporting obligations

Third-Party services we use

To provide our investment platform services, we work with trusted, GDPR-compliant third-party providers:

• Payment Processors: Secure, encrypted payment processing for investment transactions and withdrawals, compliant with PCI DSS standards.

• Analytics Services: Privacy-focused analytics to understand platform usage and improve investor experience, with anonymized data collection.

• Identity Verification: KYC/AML compliance services to verify investor identities and ensure regulatory compliance in accordance with financial regulations.

• Communication Services: Secure email and notification services to keep you informed about your investments and platform updates.

Your data rights

• Access your personal information

• Modify your account information

• Request the deletion of your data

• Withdraw consent for processing personal information

• Download a copy of your stored data

How to manage or delete your data

We make it easy for you to control your personal data and exercise your GDPR rights:

• Update your profile, investment preferences, and contact details anytime from your secure investor dashboard.
• Request a complete data export, account closure, or data deletion by contacting our Data Protection Officer at: privacy@clicksfinity.com
• We will respond to all GDPR-related requests within 30 days and provide clear confirmation of actions taken.